Get in the moment

Immerse yourself in real experiences

WhatsApp surveys meet people in their everyday environment so responding is faster, more natural, and more inclusive. What's more, you can speak to people in 70+ languages for international reach.

Engaging design

Surveys that feel natural, comfortable and easy to complete

Smart AI probing

AI prompts in-the-moment to keep the conversation on point

Media rich

Get media responses via text, images, videos, audio, location or GIF

Benefits

Why you’ll love WhatsApp surveys

Because every micro-moment tells part of the story

Higher response rates

Higher response rates

Feels less like research, more like messaging

In-the-moment insights

In-the-moment insights

Get live reactions while experiences are still fresh

Genuine storytelling

Genuine storytelling

Raw, emotional insights that tell the truest story

Use Cases

WhatsApp surveys in action

Follow key moments live so you see every high and low, rather than rely on sketchy memories

Customer experience

Be there during purchase journey's or post-purchase to understand the experience in-the-moment

Concept or message testing

Instant gut reactions to stim that feel like so much more than just research

Event or campaign feedback

Get live responses from people who have engaged with events of campaigns

FAQs

No stress - we have the answers you’re looking for

They’re unique surveys sent through WhatsApp, allowing participants to respond quickly and naturally as many times as they want, however they want. All without links, logins, or app downloads (other than WhatsApp of course.)

Participants are recruited as normal, then they simply reply to WhatsApp messages sent by Whycatcher so it’s just like chatting with a friend.

Yes. You can mix question types, use visual stimuli, and include rating scales or single-choice options to fit your study design.

All conversations are encrypted and securely stored within Whycatcher. No data is shared with third-party models

WhatsApp survey data syncs seamlessly to our Whycatcher analysis dashboard and includes AI Analysis and transcripts, so you can explore themes, quotes, and summaries instantly

Interested?

Let us help you explore your research journey with clarity and confidence

Contact form